Shipping policy
Shipping & Delivery Policy
At [Your Store Name], we aim to deliver your orders safely and conveniently throughout Saudi Arabia.
1. Delivery Coverage
We offer delivery to serviceable cities and areas across the Kingdom of Saudi Arabia, subject to courier availability.
2. Order Processing
Orders are typically processed within 1–3 business days. Processing may take longer during holidays, promotional campaigns, or periods of high demand.
3. Estimated Delivery Time
Estimated delivery is 3–7 business days after order processing, depending on the destination, courier, and product availability. These are estimates and not guaranteed delivery dates.
4. Shipping Charges
Any applicable shipping fees will be displayed at checkout or communicated before the order is confirmed.
5. Cash on Delivery (COD)
Cash on Delivery may be available for eligible locations and orders. Customers should provide an accurate phone number and address and ensure they are available to receive their orders.
6. Delivery Delays
Delays may occur because of weather, courier issues, remote locations, public holidays, or other circumstances beyond our control. We will make reasonable efforts to communicate significant delays.
Where required by applicable law, customers retain their rights to cancel delayed orders and receive eligible refunds.
7. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate delivery details. If delivery fails because of incorrect details or repeated unsuccessful attempts, please contact our support team to arrange the next steps.
8. Order Tracking
Where tracking is available, tracking information will be shared by email, SMS, or WhatsApp.
Contact: [Your Email Address] | [Your WhatsApp Number]